Reference

How boss898 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use boss898, how we use it, and what rights you have over it. Access to our platform depends on local law and is available only where permitted in eligible regions.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyYour Right to Access & DeleteCookie Controls
boss898 How boss898 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your data, want to correct account information, or need to request deletion of your personal records, our support team handles privacy requests through the channels below. For e-wallet issues tied to a specific DANA, OVO, or GoPay transaction, include your transaction reference number so we can locate the record faster.

Team online

Live Chat

Open the chat widget from any page inside your account. Privacy and data requests are handled by our support team — include your account ID when you write in.

Email Support

Send your data request to our support address listed in your account settings. Include the type of request — access, correction, or deletion — in the subject line.

Account Settings

Some data preferences — like communication opt-outs and cookie settings — can be managed directly from your account profile page without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use SSL encryption on all connections between your browser or mobile device and our servers, so data in transit — including your login credentials and payment steps — is not readable in plain text. Internally, access to personal data is restricted to staff who need it to perform specific functions like payment verification or account support.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from the cookie banner or your account settings.

Account Security

Login sessions require OTP verification when accessed from an unrecognised device. If you suspect unauthorised access, you can lock your account from settings or contact support immediately.

Data Retention

Active account data is held while your account is open. After closure, we retain records only as long as required by applicable law, then delete or anonymise them.

Requesting Changes

You can request to view, correct, or delete your personal data at any time. We will respond within the timeframe required under applicable local data protection regulations.

Common Questions About Your Data on boss898

Here are the questions we hear most often about how your personal information is handled, stored, and accessed on boss898.

We collect your name, email address, phone number, and device information at registration. This is the minimum needed to create and verify your account securely.

We log transaction references and amounts for payment verification, but we do not store your e-wallet PIN or login credentials for DANA, OVO, or GoPay at any point.

Yes. Submit a data access request through live chat or the support email address in your account settings. We will respond within the period required by applicable data protection law.

Contact support via live chat or email with a deletion request. Include your account ID. We will process it and confirm once your data has been removed or anonymised as required.

We do not sell your personal data. We share it only with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who operate under confidentiality obligations.

Functional cookies keep your session active. Analytics cookies help us improve the platform. You can turn off non-essential cookies from the cookie banner or your account profile page.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.